About Membership
How do I get started?
- Come to a workout to give it a try and meet our coaches. Get your questions answered on the spot and see how it works — in person.
- Sign up online and start now!
- Learn more by visiting our About Workouts page or the Pool Facility page.
Included with membership
- Choice to attend any or all 21 workouts per week
- Team competitive events, fun activities, and social events (may have extra costs such as meet entry fees or pot luck contribution)
- Community website and email services that include daily notification of workout plans and periodic news updates
- Discounts on companion programs with Menlo Swim and Sport such as triathlon, water polo, aqua fit, and laps
- At-cost pricing on purchase of team apparel
- Discounts on merchandise and services from team sponsors
Pricing and payment
2015 Menlo Masters Fees:
Masters only:
Annual - $857 - Register today!
Quarterly - $226 - Register today!
Monthly - $79 - Register today!
Masters plus Lap Swimming and more (All-Access SILVER Pass):
(Includes Open Swim, Indoor Cycling, Water Polo, Aqua Fit, Bike Club and Tattersols Running Team)
Annual - $1435 - Register today!
Quarterly - $379 - Register today!
Monthly - $133 - Register today!
All-Access GOLD Pass:
(Includes all of the above, plus Triathlon Team and Boot Camp)
Annual - $ 2002 - Register today!
Quarterly - $ 528 - Register today!
Monthly - $185 - Register today!
Note: If you are a 2014 monthly or quarterly member, no action is necessary to renew as your membership will automatically roll over into 2015. If you are a 2014 annual member, you will need to renew your membership, please follow the links above. Register by December 22, 2014 and we will waive the annual team fee!
Team Fee:
Masters, AquaFit, Indoor Cycling, Water Polo, Tattersols and Bike Club memberships require an annual $30 team fee; All-Access Gold memberships (which includes Triathlon Team and Boot Camp) require an annual $60 team fee. Monthly members are billed on the first day of the month and quarterly members are billed on the first day of the calendar quarter.
USMS membership:
Menlo Masters is part of the US Masters Swimming association, which means all members must be registered with USMS for insurance purposes. Your USMS card is required to participate in Masters swimming events and you receive the benefits of regional and national news about Masters swimming. You may register directly on their website at www.usms.org/reg/
Student, Senior and Family Discounts:
Student and Senior discounts are available for all memberships. Family discounts are available for family members participating in the same program. For these discounts, please contact Sven Jensen, Membership Manager, at svenjensen at menloswim.com.
Cancellations and Refunds:
• Refunds: Annual Memberships can be refunded on a pro-rata basis. There will be a $50 processing fee for any annual membership refund.
• Duration of Discounted Annual Membership Availability: The purchasing window for all discounted Annual Memberships will expire on January 15, 2014.
Membership FAQ
Q: What is the annual Team Fee used for?
A: The fee is used for awards, food, intramural event production, and team extras — all things that go into improving the quality and value of the team.
Q: How do I pay for my Menlo Masters membership?
A: You can choose an annual payment or automatic credit card payments either quarterly or monthly. If you're annual, then you need to renew each year. If you're quarterly or monthly, you'll be charged automatically until you cancel your membership. Register online.
Q: Why can't I pay my monthly or quarterly membership with a check?
A: Our teams have grown to a size where manual collection of checks each month or quarter is simply not possible. Automatic payment by credit or debit card allows us to collect dues much more efficiently, and it also puts us in a better position to meet our payment obligations for our facilities in a timely manner.
Q: How do I cancel, suspend, or change my membership?
A: If you would like to cancel your Menlo Masters membership completely, please fill out the Cancellation Form and submit in person, by mail or via fax. Cancellation requests may also be taken by phone through the Service Center, (650) 330-2232. Cancellation requests must be submitted by the 15th of current month to terminate recurring payment/membership for the following month.
Q: USMS sent me a renewal form in the mail/via the web. Should I fill it out and send it in, or wait to do it through our team's registration process?
A: Yes. However, so that we can feel most confident that all our members are getting the insurance protection they need, please ensure that you send your USMS registration in to Pacific Masters Swimming in a timely manner. You may also use their online service! Once you have registered with USMS, please let us know so we can update our records.
Q: Oops. I already mailed in my USMS registration. Do I need to do it again?
A: No. Please just make sure we are aware that you've already registered for the current calendar year.
Q: If I'm bringing in my USMS form to the pool, to whom do I make out the check for the USMS fee?
A: Normally, you don't need to write a check at all. We add in the USMS fee during your Menlo Masters membership registration process. If for some reason you do need to write a separate check for the USMS fee, please make it out to Team Sheeper, not Pacific Masters Swimming or Menlo Masters, despite what it may say on the form.
Q: Can I come to the pool to swim laps for free?
A: No. We need to charge for any swimmer who comes for laps, but we provide a discount to Menlo Masters members. You can register for a combo membership, which will include Masters plus Lap Swim. Otherwise, please drop in whenever you wish and pay the Lap Swim drop-in fee. More about Lap Swimming.